Privacy Policy

Last updated: June 6, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Fill out our contact form
  • Request information about our AI consulting services
  • Communicate with us via email or phone
  • Participate in our consultation process

2. Types of Data Collected

The personal information we may collect includes:

  • Name and contact information (email, phone number)
  • Company name and business information
  • Service interests and project requirements
  • Communication preferences
  • Technical information about your current systems (when relevant to consultation)

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested information
  • Evaluate your qualification for our consulting services
  • Provide AI technology consulting services
  • Communicate about our services and updates
  • Improve our services and customer experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information in the following circumstances:

  • With trusted service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Contact form submissions are stored securely and access is limited to authorized personnel only.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Request information about how your data is processed

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form data is typically retained for up to 3 years unless deletion is requested.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

Fireflyglow

3600 Frazier Ave, Fort Worth, TX 76110-0000

Phone: +1 3096443278

Email: [email protected]